Services to Businesses

Employee Care Management

Clarity provides Counselling and Support Services to Businesses, in order to enable effective management and control of stress, sickness, absence and performance in the workplace.

In the UK it is estimated that work-related stress is now responsible for 6 million days of sick leave a year, with stress and anxiety being linked to many physical illnesses. For most of us, work is a significant and meaningful part of life with most of us spending over 25% of our adult lives working. Whilst work can provide structure, purpose, satisfaction, self esteem and spending power, the workplace can also be a setting for stress and worry.

All employers have a duty of care to provide for the emotional and psychological well being of staff, particularly those working in stressful environments. Recent litigation and changes in Employment and Human Rights Law make every employer responsible for the health of their staff. Many are now considering the provision of Employee Assistance Programmes to protect their staff.

A major recent study by Professor John McLeod of University of Abertay, Dundee, shows how employee support and counselling services can reduce levels of stress in the workplace by more than 50%. After workplace counselling, employees in a study of 16 companies providing Employee Assistance Programmes (EAPs) reported:
• Levels of work-related stress and associated anxiety or depression returned to the normal range for more than 50% of all staff.
• Levels of sickness & absence also fell by between 25-50%.
• Levels of job commitment and satisfaction rose significantly.
• Levels of substance and alcohol abuse fell significantly.

Clarity’s Services to Businesses

Professional, accessible and experienced help is now at hand. Clarity Counselling & Psychotherapy is a specialist provider of work related services within Employee Care Management. Staff are corporately, as well as therapeutically qualified, and provide a wide range of bespoke services in Gloucestershire.

Using research based methods, such as Cognitive Behavioural Therapy (CBT), Clarity delivers evidence based services that can be utilised to support employees, but also train your staff to enable organisations to manage their issues and challenges in house.

The services that Clarity offers to businesses includes:
• Workplace counselling services: for the employee, partner and qualifying family members.
• Telephone Based Support
• Stress Management: Train the Trainer and Manager
• Stress Audits: For Individuals, Groups or Key Organisational Roles
• Performance Assessment Training for Managers
• Counselling or Life Coaching Skills Training for Managers
• Mediation and Conciliation Services

Workplace Training

Clarity provides training modules that are focused and performance-orientated, to enable employees and companies to remain balanced and to keep performance levels to the best they can be. Training is provided on and individual basis to cater to each client’s own needs.

• How to Deal with Difficult People
To empower employees by giving them new communication and problem-solving strategies.
• Anger Management
To help deal with anger in a client group through understanding and managing feelings and responses.
• How to Handle Conflict, Disputes and Disagreement
To develop and practice strategies for working with difficult or threatening behaviour.
• Dealing with Difficult Customers
To help staff to respond positively and effectively by developing a structured approach.
• How to Get your Team to Work Better
To create a happier and more productive team through team building.
• Advanced Communication Skills
To build on existing skills and show why communications fail, and how to get better results.
• The Confident Manager (including CBT for Managers)
To enable better understanding of the role of a manager, and how to balance delegation, authority and supervision effectively.
• Mediation Skills for Managers (including CBT Techniques for Management Development)
To aid managers in mediating differences between colleagues, encouraging teams to work together, and resolving disputes.
• Successful Presentation Skills
To provide employees with an in-depth understanding of what makes a presentation effective.
• Introduction to CBT
To give an introduction to the ideas, theories and uses of CBT.
• Overcoming the Impact of Stress
To deal with the causes of stress that may lead to poor performance or absence.
• Responsive Management and Stress Awareness
To recognise and understand the early signs of stress in employees and the steps to take to reduce the negative effects.
• People and Organisational Change
To enable people to deal with the emotional and practical demands of change.
• Time Management
To provide employees with successful tools for managing space, time and productivity.
• Redundancy and Change
To address the common anxieties and tensions following redundancy, and the steps to take in planning for the future.
• Achieving Excellent Customer Care
To demonstrate how a small change in attitude and focus can make a huge difference in terms of customer and employee satisfaction.

For any further enquiries, or to receive more specific and tailored advice, please contact us on 01242 224120 or e-mail clearerthinking@clarityinsight.co.uk.